Privacy Policy
How Sharptechnoflow protects and manages your personal information
This policy reflects current Australian privacy legislation and our commitment to protecting your data.
Information We Collect
We collect information that helps us provide better investment analysis services and educational content. Understanding what data we gather and why helps you make informed decisions about engaging with our platform.
Contact Information
Name, email address, phone number, and postal address when you sign up for our services or request information about our investment programs.
Financial Profile Data
Investment goals, risk tolerance, and financial experience level to provide appropriate educational content and analysis tools.
Website Usage Data
Pages visited, time spent on content, and interaction patterns to improve our educational resources and platform functionality.
How We Use Your Information
Your data helps us deliver relevant investment education and analysis services. We're committed to using your information responsibly and only for purposes that benefit your financial learning journey.
- Provide personalized investment analysis and educational content based on your experience level
- Send updates about market trends, new educational resources, and program offerings
- Improve our website functionality and develop new tools for investment analysis
- Respond to your inquiries and provide customer support for our services
- Comply with Australian financial services regulations and reporting requirements
Your Privacy Rights Under Australian Law
Under the Privacy Act 1988 and Australian Privacy Principles, you have specific rights regarding your personal information. We respect these rights and make it straightforward to exercise them.
- Access Your Data: Request a copy of all personal information we hold about you, including how it was collected and how we use it.
- Correct Information: Ask us to update or correct any inaccurate or outdated personal information in our records.
- Request Deletion: Have your personal information removed from our systems, subject to legal requirements and ongoing service needs.
- Limit Processing: Restrict how we use your information for marketing purposes while maintaining essential service communications.
Data Security and Storage
Protecting your financial information is paramount in our industry. We maintain enterprise-grade security measures and follow Australian standards for data protection.
Our security measures include encrypted data transmission, secure server hosting within Australia, regular security audits, and restricted access controls. All staff handling personal information undergo privacy training and sign confidentiality agreements.
Data Retention Periods
Sharing and Third-Party Services
We work with selected partners to deliver our services effectively. Any data sharing is governed by strict agreements that maintain the same privacy standards we uphold.
- Educational platform providers who help deliver our investment courses and analysis tools
- Payment processors for handling course fees and service payments securely
- Email service providers for sending educational content and program updates
- Analytics services to understand how our educational resources help users learn
- Legal and regulatory authorities when required by Australian law
We never sell your personal information to marketers or unrelated third parties. All partners must meet Australian privacy standards and agree to use your data only for the specific services they provide to us.
Cookies and Website Tracking
Our website uses cookies to improve your experience and help us understand which educational content is most valuable to our users. You can control cookie settings through your browser preferences.
We use essential cookies for website functionality, analytics cookies to improve our content, and preference cookies to remember your settings. No advertising or tracking cookies from third parties are used on our educational platform.
Updates to This Policy
We review this privacy policy regularly to ensure it reflects current practices and legal requirements. When we make significant changes, we'll notify active users via email and post the updated version on our website.
Minor updates for clarity or additional detail will be posted directly to this page. We recommend checking this policy periodically, especially before sharing new information with us.
Privacy Questions or Concerns?
Contact our Privacy Officer for any questions about how we handle your personal information:
Email: support@sharptechnoflow.com
Phone: +61 413 992 587
Mail: 50 Waler Rd, Marlow Lagoon NT 0830, Australia
We aim to respond to all privacy inquiries within 5 business days and resolve any concerns within 30 days as required by Australian privacy law.